Studio Policies

Retainer and Payment. A retainer (applied toward the total) is required prior to receiving a reservation and is non-refundable. Upon the discretion of the studio, the retainer may be transferable. Proper notice allowing the studio to fill the reservation is required prior to transfer. Any retainer paid prior to cancellation that meets the previous requirements to allow the studio to fill the original reservation can be transferred to print credit at 50% value toward US printing vendors only on a case-by-case basis by the discretion of the KCM Studios.
The retainer of 50% session fee is non-refundable and is due upon the completion of the reservation.
The initial contract, unless specified otherwise, covers time and talent of the photographer only. Any additional product or service will incur an additional charge. Sessions with time and digital inclusive pricing are excluded.
Ordering. In order to schedule a viewing with the studio, client must be placing a print order meeting the minimum investment requirement equal to or greater than $400 in addition to the session and any digital package paid for. Timeliness of turnaround time for viewing appointments will be directly affected by client’s availability to schedule. Product turnaround will differ depending on product vendor location and season. Client recognizes that printing vendors are third-party and are not associated under the same turnaround periods as other vendors or the studio itself. Rush orders are available at an additional charge upon availability. An appointment at the hourly rate of $100.00 will be required to schedule a viewing for a digital collection. Completion and payment for orders are due upon viewing date. All product orders are non refundable. Orders can not be canceled due to the custom nature of the products. Under no circumstances will unedited photos be relinquished to the client by request or otherwise.

Products & Packages. Client is solely responsible to contact the studio after services have been rendered to redeem album credit in accordance with package selected. The studio may contact to prompt the completion of such an order but is not liable beyond the initial contact.  ALL products included in any package or promotion by the studio are expired after 6 months from event/session date. No credit will be issued in return of this expiration and the studio is released of all liability to fulfill any products in the package selection at this time.
Digital collections. The studio selects images for each digital collection. The client is only the selector of images in a print order. This selection is based on best quality, composure and representation of the client. Upon sale of digital collections, client will be provided with a list of printing vendors. KCM Studios recommends printing at a recommended professional grade lab ONLY. The studio is not responsible for printing quality errors using vendors outside KCM Studios.
Cancellation and rescheduling. In the event of a cancellation, client is responsible to contact as soon as possible. Any monies paid to retain prior to event cancellation will belong to KCM Studios. No transfer of any session retainer or fees paid will be granted. If event is canceled in writing 30 days or more prior to event and the studio is able to reserve the date, a retainer transfer may be eligible at that time less any expenses or investment made. Any retainer paid prior to cancellation that meets the previous requirements to allow the studio to fill the original reservation can be transferred to print credit at 50% value toward US printing vendors only.

Cameras. No cameras or camcorders are permitted during session. Camera phone photos may be taken provided it is a pull-back shot of subject, photographer and studio.
Returned checks. A client who bounces a check or files a credit dispute will owe all balances with an additional $25 fee as well as the return fees from all financial institutions.
Prints permission. KCM Studios does reserve all rights to images taken. Rights remain with the studio on all images. The studio relinquishes permission to print purchased photos taken by the studio.

Copyrights.  KCM Studios reserves the right to display.copy any part of produced photos for future demonstrations, displays and advertising purposes. KCM Studios retains ownership of all intellectual property of all creative content.
Delivery. Client recognizes that they will be emailed when a package is ready for shipment/delivery/pickup. Client is responsible to provide a current street address & notify upon change. Package replacement due to incorrect address will be the responsibility of the client. Delivery failure due to incorrect address or client not present will result in pickup at the studio.
Social media. When using photos from the KCM Studios Facebook page, please do not crop out the watermark logo. It is there to protect the art as well as your photo.
Product care. Client is responsible to handle all product with care. Any damage to a product that has been received is the responsibility of the client.

If the photographer cannot fulfill this contract due to fire or other casualty, strike, act of God, illness, emergency or other cause beyond the control of the parties, then the studio shall return any refundable monies paid to the client but shall have no further liability with respect to the contract. This limitation on liability shall also apply in the event that photographic equipment is damaged in processing, lost through media malfunction, lost in mail, or otherwise lost or damaged without fault on the part of the photographer. In the event the photographer fails to perform for any reason, the photographer shall not be liable for any amount in excess of the retail value of the client’s order. The client releases Kara Payton, and all employees of KCM Studios, from all liabilities, claims and damages that may result from any accidents or incidents that may happen during or after the session.